A people-centric approach to claims advocacy and management

When unexpected events lead to a claim, TrueNorth stands alongside our clients, turning challenges into opportunities for growth, learning and meaningful support. Our claims and employee advocacy teams offer a human-centric approach that champions your organization’s financial stability and your employees’ successful recovery.

TrueNorth’s resources and support surpass conventional claims management, offering:

• Claims oversight: Our approach fosters a smooth recovery process and an early return to work, balancing efficiency with compassionate support.
• Remediation: Through strategic partnerships, we provide 24/7 support with compassionate professionals dedicated to easing the recovery process. Our teams are committed to restoring comfort and confidence for our customers, ensuring a smooth and reassuring path to recovery.
• Claims concierge: Our dedicated claims specialists provide strategic communication and support for your employees through meticulous collection, documentation and analysis of complex claim information.
• Benefits enrollment and decision support: We empower employees with the knowledge and tools needed to make informed benefit choices tailored to their unique situations. Well-informed employees are more engaged, leading to educated decisions that save both employees and employers money.
• Subrogation: Our trusted third-party strategic partners help transform claim payments into a revenue source, enhancing your bottom line and improving your loss ratio. With deep expertise in state laws, our team maximizes recovery opportunities, ensuring optimal financial outcomes. Learn more about how subrogation can work for you.

“TrueNorth has been wonderful to work with, every team member goes above and beyond for our company. They are very quick at responding to get us the answers we need for our employees.”  Leigh Gaddis, Corridor Network Construction

Effective claims management requires proactive strategies and compassionate support. That’s why our solutions are engineered to deliver measurable improvements and outcomes for your organization.

Connect with our team to learn more about our outcomes-based approach to claims management and employee advocacy.