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Healthcare

Healthcare risk is real. Protect your practice.

More time to focus on care, not claims.

Cyberattacks targeting patient data can trigger costly fines and penalties. Recruiting and retaining providers is a full-time job. Workplace injuries can disrupt care. Malpractice claims damage decades of reputation-building overnight. Your facilities encounter unique liability exposures that require specialized protection.

You need more than just insurance coverage — you need a resource who not only understands the risks and regulations that shape the industry, but who understands you. Our experienced team delivers comprehensive solutions built around your actual exposures and goals, helping you manage costs, support compliance efforts and giving you the confidence and time to focus on your mission to provide exceptional care.

"TrueNorth showed us how to think about and manage risk in a different way. They continue to build trust by delivering upon their commitments, and we expect to have them as part of the J&M operations for a long time to come."

Harold Sumerford Jr.

CEO J&M Tank

“Whether it's day-to-day service, a unique request, or a special project, since becoming a client in 2001 we’ve appreciated TrueNorth’s positive energy and commitment to excellence.”

Alison Heim

Director of Finance Schneider

“TrueNorth has been critical as we’ve increased our Final Mile footprint and expanded our IC platform. From program structure to administrative tools and third-party training applications, they always have the management of our risks in their sights.”

Eric McConnell

VP of Risk Management J.B. Hunt Transport, Inc.

Professional Liability

Medical liability risks evolve with every patient interaction.

Medical malpractice claims are complex, expensive and emotionally draining. Our professional liability coverage extends beyond basic protection, providing risk assessment and claims strategies that aim to preserve your practice and reputation.

Property & Business Interruption

When your facility can’t operate, patient care and revenue both suffer.

Natural disasters, equipment failures and contamination events can shut down critical healthcare operations. Through our expertise, you’ll have access to coverage that protects your equipment and infrastructure, allowing you to focus on sourcing alternative arrangements to provide care during interruptions.

Workers' Compensation

Keep your clinical team healthy and protected.

Working in healthcare means inherent risks from disruptive patient behavior, needle sticks and exposure to infectious diseases. We work closely with you to design medical protocols, return-to-work programs and proactive safety measures that aim to reduce workplace injuries while maintaining quality patient care.

Cybersecurity & Education

Safeguard records, preserve trust.

Healthcare data breaches expose sensitive medical records and trigger devastating penalties. Not only does our comprehensive digital risk management address ransomware attacks, data theft and regulatory fines, but we also offer proactive training to help mitigate the likelihood of breaches.

Clinical Risk Management

Building safer, more efficient environments for everyone.

We design safety programs and workforce protection strategies customized for the healthcare industry. These programs focus on patient safety protocols, incident prevention and creating safer work environments that intend to reduce both patient harm and staff injuries across all your healthcare operations.

Management Liability

Healthcare leadership needs protection beyond clinical coverage.

Healthcare executives experience increasing scrutiny from regulators, patients and stakeholders. Management liability coverage is designed to protect directors, officers and other key decision-makers from claims related to HIPAA violations, employment practices, fiduciary responsibilities and strategic business decisions that could result in personal financial risk.

health care professionals walking in hospital hallway and talking

Who We Serve

Hospitals & Clinics

Health Systems

Healthcare Providers & Executives

Independent Physician Groups

Senior Living

Ambulance & EMS Providers

Behavioral Health

Human Services

Awards & Recognition

Logo of Top WorkPlaces USA from Energage & USA Today
Top WorkPlaces USA | Energage & USA Today
Recognized for:

TrueNorth has been nationally recognized by Top Workplaces for the fourth consecutive year, celebrated for our innovation, leadership, purpose, values and work-life flexibility in financial services.

Logo of Top 100 Largest Brokers in U.S. from Business Insurance Magazine
#46 Top 100 Largest Brokers in U.S. | Business Insurance Magazine
Recognized for:

We are consistently recognized among the Top 100 Largest Brokers in the nation, an honor that reflects our continued growth as a privately held risk management and insurance brokerage firm.

Logo of the Most Giving Companies in Iowa
Most Giving Companies in Iowa | Grateful Giving Foundation
Recognized for:

TrueNorth has been named among Iowa’s Most Giving Companies, ranking in the large business category for donating over $1.3 million, supporting 330 nonprofits and contributing 1,100 employee volunteer hours.

Logo of Best of the Corridor - Corridor Business Journal (CBJ)
Best of the Corridor | Corridor Business Journal (CBJ)
Recognized for:

TrueNorth was voted by readers across the Cedar Rapids–Iowa City region as the best in Business Insurance, with honorable mention in Business Leadership (Jason Smith) and Business Consulting.

Logo of Hales Report
#47 The Hales Report Top 100 | Dowling Hales
Recognized for:

Dowling Hales publishes the Hales Report, a reputable resource for property and casualty brokers and agents. Its annual Top 100 rankings spotlight the industry’s most influential firms. TrueNorth’s ranking includes First MainStreet Insurance (FMSI) and its strategic affiliates.

Logo of Coolest Places to work from Corridor Business Journal (CBJ)
Coolest Places to Work | Corridor Business Journal (CBJ)
Recognized for:

For the ninth consecutive year, TrueNorth has been named one of the region’s Coolest Places to Work.

Logo of Top 100 Independent Agency, Property/Casualty from Insurance Journal
#36 Top 100 Independent Agency, Property/Casualty | Insurance Journal
Recognized for:

We’re proud to be a growing, privately held leader in the Property & Casualty space.

Logo of Division II Champions 2024 from Corridor Corporate Games
Division II Champions 2024 | Corridor Corporate Games
Recognized for:

Nearly 100 TrueNorth teammates organized, competed, volunteered and cheered throughout the Corridor Corporate Games—earning us Champion status for the second year in a row.

Emergency medical technicians in front of an ambulance

"Bottom line: TrueNorth understands and supports our business so that we can take care of the community. They advocate for our drivers, our internal personnel and work with carriers to make sure we have a team that feels supported and valued."

Keith Rippy

Keith Rippy, Executive Director, Area Ambulance Authority

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Medical professional with patient

"As the nation's 13th largest nonprofit health system, we had aspirations to evolve from simply buying insurance on an annual basis to effectively managing and financing risk. UnityPoint's vision is to provide the best outcome to every patient, every time — we believe this is how an enterprise risk management program should also perform. Guided by our mission to improve the health of people and communities we serve, we can count on TrueNorth's support to implement a system-wide risk management program so we can dedicate our time and talent to what matters most: our patients."

UnityPoint Health

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